Aliyun Sucks Customer Reviews and Feedback

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Alibaba Cloud (Chinese: 阿里云; pinyin: Ālǐyún; lit.: 'Ali Cloud'), also known as Aliyun, is a Chinese cloud computing company, a subsidiary of Alibaba Group. Alibaba Cloud provides cloud computing services to online businesses and Alibaba's own e-commerce ecosystem. Alibaba Cloud's international operations are registered and headquartered in Singapore. As in Aug. 2019, the company made an announcement to rename Alibaba Cloud to Alibaba Cloud Intelligence.

A user shared in a review "Don't waste your time with Alibaba Cloud (Aliyun), they claim that they have a free trial, but once you sign up you get a message that you are not eligible for the trial... when you contact them they will tell you to send tons of documents including your ID or passport... and your bank statement, etc... they are terrible and big chance they are selling personal information, by reading all the negative reviews I am now sure that's I did a mistake by wanting to give them a try, I should do a research before even waste my precious time waiting for a ridiculous reply where they just want personal info, I deleted my account immediately and I regret the energy and time I spent going through their buggy website which is hard to use anyway. Is that the cloud of Jack Ma? it seems that everyone who get rich they forget from where they came in the first place, and forget that without the people he would never arrived at a such place! am so disapointed."

Reviews

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Fadipps says

"the most underwhelming and painful navigation/dashboard experience, I feel it is totally unsafe to stay...you will spend hours to understand how billing and managing services works but you will find nothing ...and if you subscribe to any of there services it is nearly impossible to cancel it ....you will keep paying for those guys just because you thought : let me try , why not ?"

The V says

"Very clunky copy of Google cloud service, impossible to opt out of the free trial which turns paid after 90 days. Don't waste your time"

rex terians says

"i got scammed. got a Free trial account from an advert, created an instance, tried it out for 30 mins, stopped instance. next month i got charged 60usd. told me "disk" and "bandwith" usage on a stopped instance. stay away. tons bad review out there, trust those bad reviews"

James says

"Amateurish imitator of other cloud providers. Numerous problems, slow dashboard, password policies not in keeping with recent guidelines. Don't bother; there are plenty of better options."

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